HOW TO MAKE A PURCHASE ?

HOW TO ORDER:

First, choose your language: click the flag icon (top-left menu) or find the option at the bottom right of the page

You can find our products in the "Shop" or by clicking HERE. Use the left column to explore specific product categories. The blue buttons at the top provide quick access to popular products.

Select the product and quantity you desire, add them to your "cart," and proceed with your order. When placing an order, you will need to fill in the fields with your personal information, and there is also a field for "order notes" where you can add any additional comments.

We will automatically send you an email with an offer, including the exact amount based on the payment and delivery method you choose. You can either accept this offer or let us know that you are canceling the purchase by emailing us at sveta.hrana@zaslon.hr.

Payment is not processed automatically!


PAYMENT OPTIONS:

Odoo - uzorak 1 za 3 stupca

Cash On Delivery (COD)

Payment is made in cash (bills/coins) to the courier at delivery.

Odoo - uzorak 2 za 3 stupca

Wire Transfer

Prefer not to enter payment details manually from the PDF provided? You can pay by phone instead.

1. Open your internet banking/mobile payment app

2. Scan the provided QR code

3. Verify the "Amount" and "Payment Reference" match your order details

Odoo - uzorak 3 za 3 stupca Credit Cards / PayPal

1. Scan the QR code (or click on it)

2. Enter your order total as the Amount

3. Add your order number in Description

CANCELLATION: 

To cancel a confirmed order, notify us by email or phone.


DELIVERY:

The purchased product is delivered via courier service. Packages are dispatched after Receiving payment to our bank account or when using cash-on-delivery service. Standard delivery charge: €6, waived for Croatian orders exceeding €66.36. COD transactions incur a €1.00 handling fee.


TROUBLESHOOTING:

Should any technical issues arise, please notify us immediately at sveta.hrana@zaslon.hr